FAQ
About IMC
Q. Who is Interamerican Motor Corporation (IMC)?
A. IMC is a market leading national distributor of OE quality import replacement parts. IMC carries more than 60,000 import parts for German, Japanese, Swedish, British and Korean vehicles. IMC has been in business for 45 years and is a market leader in supplying OE and aftermarket parts for import vehicles. IMC Your Import Parts Solution
Q. How do I become a customer of IMC?
A. IMC sells goods only to resellers and installers of auto parts. IMC does not sell goods directly to the public. Please contact an IMC sales representative at 1-800-874-8925 or email IMC at info@imcparts.net for more information on becoming a customer of IMC
Q. What are IMC's hours of operation?
| Monday – Thursday |
6:00 am Eastern - 6:00 pm Pacific |
| Friday |
6:00 am Eastern - 5:30 pm Pacific |
Q. How many brands does IMC carry?
A. IMC carries products from more than 250 suppliers located in over 40 different countries
Q. Do you have a branch near me?
A. IMC operates branches located across the United States, please click here to view the branch locator map.
Q. How many branches does IMC have?
A. IMC currently has 11 branches in the US, with branch 12 opening soon on Long Island, New York
California
Canoga Park
Orange
San Diego
Torrance
Union City |
Oregon
Portland
Washington
Kirkland |
New York
Long Island
Texas
Dallas
Houston
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Florida
Pompano Beach
Pennsylvania
Harrisburg |
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What Do I Need to Use the Web Warehouse
Q. What monitor resolution is required and recommended to best view the IMC Web Warehouse?
A. 1024x 768 is the minimum monitor resolution to view
the web warehouse. The higher the resolution of your
monitor, the better your experience will be.
Q. How do I contact IMC with questions about the Web Warehouse?
A. You can email your questions to esupport@imcparts.net
Q. Do I need an Internet connection to use the IMC Web Warehouse?
A. Yes, you need to able to connect to the Internet to use the IMC Web Warehouse
Q. How do I connect to the Web Warehouse?
A. You can connect to the IMC Web Warehouse by first going to www.imcparts.com and finding the IMC Web Warehouse gateway in the upper right hand corner of the home page. Once at the gateway please enter your User ID and Password to gain access to the IMC Web Warehouse. You must have an IMC account, as well as a valid login and password to enter and order from the IMC Web Warehouse
Q. What are the Internet browser requirements for my computer to use the IMC Web Warehouse?
A. For WINDOWS
Interner Explorer
The IMC Web Warehouse is compatiable with IE 6, but the site has been optimized to run using IE7 as the Internet browser the link below will take you to the IE site
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx
Mozilla/Firefox
Mozilla/Firefox version 2.0 or higher will allow you to effectively use the IMC Web Warehouse, the link below will take you to the Mozilla/Firefox site
http://www.mozilla.com/en-US/firefox/
MACINTOSH
Mac users will need to run Mozilla/Firefox version 2.0 or higher the link below will take you to the Mozilla/Firefox site
http://www.mozilla.com/en-US/firefox/
Cataloging / Shop Management System Compatibility
Q. Is the IMC Web Warehouse available 24/7?
A. Yes
Q. Is the IMC catalog available through Wrenchead/Nexpart?
A. Yes
Q. Is the IMC catalog available through Activant/acconex?
A. The IMC catalog is available now through Activant and will be available soon through acconex.
Q. Will the Web Warehouse work with my shop management system?
The IMC catalog is available via major shop management systems through Wrenchead, including:
R.O. Writer
Mitchell 1
ShopWriter Plus
Counter Control
Lankar |
AutoWay
AutoShop
Invomax
Protractor
StockTac |
Garage Operator
TireMaster and Tread X
Total Auto Business Solutions, Inc.
Pace Computer
Bay-Master |
Q. How Do I Contact IMC?
A. You can email your questions to esupport@imcparts.net
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